This is a recorded webinar given by Karen Woodard in July of 2015.
Sometimes we feel like we are walking on egg shells when we need to give or receive feedback. In this session, we will discuss why that is and how to eliminate the egg shells, the differences and detriments of a “culture of nice” versus a culture of feedback, and how to give and receive feedback so it is helpful and not perceived as a personal attack. This session is for any staff level, and especially for management and sales staff. When you practice the simple tools in this program, it will breathe new life into your professional and personal conversations.
Karen Woodard, President of Premium Performance Training of Boulder, Colorado & Ixtapa, Mexico, is an international author and consultant devoted to successful sales, operations, management and service training. She has owned a variety of businesses over the past 15 years including a body/mind center, 3 fitness centers and 2 indoor rock climbing facilities in Boulder.59:34 minutes